A WhatsApp AI agent that speaks your customers’ dialect.
Kolchi In One (KIO) builds WhatsApp AI agents for businesses in Morocco, the Gulf and Europe. The agent answers your customers day and night in Arabic and its dialects (Gulf, Egyptian, Levantine or Moroccan, even in Latin letters like “salam, bghit n3ref taman”), French and English, from your real services, prices and opening hours. It qualifies each lead, takes booking requests and hands the conversation to your team when a person is needed.
Asked at 22:14, ready for reception by morning.
A new patient finds a dental clinic on Google Maps and writes in their own dialect late in the evening. The agent answers in seconds, collects the booking request and passes it to reception to confirm.
- Answers in the customer’s language and script, from the clinic’s real hours and services
- Saves the contact as a lead in KIO CRM, with the full conversation
- Leaves the confirmation to a person on your team
An example. Your agent is trained on your own services, prices and tone.
Write anything, in any language or Arabic dialect. The reply comes from our real AI agent, the same one that answers on this website.
Every message answered, none lost.
Most customers write on WhatsApp, often late at night, often in their own dialect. The business that answers first usually wins the sale. The agent makes sure that business is yours.
- Answers
From your real information
We train it on your services, prices, opening hours, location and FAQs, from your website and your documents. It answers in seconds, 24 hours a day.
- Language
Real dialects, the way people write them
It replies in the customer’s dialect, in Arabic script or in Latin letters and numbers (3, 7, 9) when they write that way. Also standard Arabic, French and English.
- Leads
Qualifies every lead
It asks the right questions (what, when, where, budget) and saves each contact as a lead in KIO CRM with the full conversation, so nobody has to scroll a phone.
- Bookings
Takes booking requests
Day, time, service and name are collected in the chat and passed to your team to confirm, so the customer never waits for a reply to start.
- Handover
Your team takes over at any time
When a team member replies, the AI steps back on that conversation. Hot leads go to the right person, and managers get an alert if a message waits too long.
- Limits
Voice notes and photos go to a person
The agent does not guess what is in a voice note or a photo. Those land in your team’s inbox, so a person answers them.
A receptionist that never sleeps, and never diagnoses.
Dental, dermatology, aesthetic, physiotherapy and general clinics get the same questions all day: hours, consultation prices, location, availability. The agent handles those, and leaves medicine to your doctors.
The questions reception repeats
Opening hours, address and parking, consultation types, prices you choose to share, documents to bring, insurance you accept.
AnswersBooking requests, ready to confirm
Patient name, phone, reason for the visit and preferred time are collected and sent to reception, who confirm in one message.
BooksMedical questions go to staff
We set the agent so it never gives medical advice or a diagnosis. Symptoms, results and urgent cases are passed straight to your team.
Hands over
Built for businesses that live on WhatsApp.
Clinics
Patient questions, booking requests, handover of anything medical.
Restaurants and cafés
Menu, hours, reservations, delivery areas, group bookings.
Real estate
Listing questions, visit requests, buyer budget and area, sent to the right agent.
Schools and training
Programmes, fees you publish, registration steps, parent questions.
Shops and e-commerce
Product questions, availability, delivery cities, order follow-up.
Outside Morocco? We work remotely with businesses in the UAE, Qatar, Saudi Arabia and Europe, in Arabic, English and French, and the agent can be set to the languages your customers use.
From a 15-minute call to a live agent.
- Step 1 · Free
A 15-minute call
You tell us what customers ask, how you handle bookings and who on your team should take over. We tell you plainly what the agent can and cannot do for you.
- Step 2
We train it on your business
Services, prices, hours, location, FAQs and your tone of voice, from your website and documents. You read and approve its answers before customers see them.
- Step 3
Test it on your real WhatsApp
The agent runs inside KIO CRM, which you can try free for 14 days on your own number. Then it goes live, and we keep improving it from real conversations.
Inside KIO CRM, next to your team.
The agent is part of KIO CRM, our WhatsApp-first CRM. WhatsApp, Instagram, Messenger and website chat land in one inbox, every lead keeps its conversation, and your team sees what the AI said before they reply. Plans are published on the KIO CRM page, with a free 14-day pilot.
Before you decide.
Does it understand Arabic dialects written in Latin letters?
Yes. Many customers write their dialect with Latin letters and numbers (“wach kayn”, “3afak”, “bghit n7jz”). The agent reads that and answers the same way. If a customer writes in Arabic script, it answers in Arabic script.
What happens with voice notes and photos?
The agent does not reply to them. They arrive in your team’s inbox in KIO CRM so a person can listen or look and answer.
Can it invent prices or promises?
We set it to answer only from the information you give it, and to pass the conversation to your team when it does not know. You approve its answers before going live, and you can read every conversation afterwards.
Can my team take over a conversation?
Yes, at any moment. As soon as someone from your team replies, the AI stops answering that customer, and the lead can be assigned to a specific person.
Do I need the WhatsApp Business API?
The agent works on the official WhatsApp Business Platform, which we connect for you. The free WhatsApp Business app on a phone cannot be connected to an AI agent. Meta changed its WhatsApp prices in October 2026; we explain them in our guide to the new WhatsApp pricing.
How much does it cost?
The agent is part of KIO CRM, whose plans are published on the KIO CRM page, with a free 14-day pilot. Custom work, such as connecting your booking system, gets a written quote after the free call.
Do you work with businesses outside Morocco?
Yes. KIO is based in Morocco and works remotely with clients in the UAE, the Gulf, Europe and Asia.
New to the idea? Read what a WhatsApp AI agent is and AI agent or human team? Want a wider look at your company first? See the AI audit led by Hamza.
Let your customers get an answer tonight.
Send us a WhatsApp, tell us your business, and we will show you how the agent would answer your customers.
