A project with Kolchi In One follows five steps: a free 15-minute strategy call, a written plan you see before paying, a clear agreement, a build with regular updates, and a handover where you receive training and full access to everything we built. This article walks through each step so you know exactly what to expect.
We built KIO after watching businesses pay agencies for vague strategy and then lose contact once the deposit was paid. Our process is designed so that never happens to you. You can read why in our founding story.
Step 1: a free 15-minute strategy call
The first call is free and short on purpose. We ask three things: how clients reach you today, where they get lost, and what a good month looks like for you. No slides and no sales pitch. If we are not the right fit, we tell you on that call, and sometimes we point you to a simpler or cheaper option than ours.
You can book it on WhatsApp at +212 688 445 399 or through the contact page.
Step 2: a plan before any payment
If we can help, you receive a written plan before paying anything. It explains what we will build, what it will connect to, what you will need to provide and how long it will take. You decide with everything in front of you.
Step 3: a clear agreement
We agree on scope, milestones and payment in writing before work starts. Each milestone describes what you will receive, so both sides know what “done” means. Anything outside that scope is discussed and agreed before it is built, never added to the bill by surprise.
Step 4: the build, with regular updates
While we build, you see progress. We share what was done, what comes next and anything we need from you, such as access to an account or the information for your AI agent. You are never left wondering whether anything is happening.
Depending on the project, this step covers your website, your CRM, your AI agents or your content, often several of them connected together.
Step 5: handover, training and full access
At the end, you receive the system and the keys to it. We train your team, give you access to every account involved and document how things work. Your data, your leads and your accounts belong to your business. If you ever leave us, you leave with everything.
After launch
Many clients keep us for ongoing care: monitoring, updates, small changes and new features as the business grows. That is a choice, not a trap. The system keeps working either way.
What we ask from you
- Honest answers on the first call about how your business works today.
- Timely access to the accounts we need to connect, such as WhatsApp Business, Meta and Google.
- One decision maker who can approve each milestone.
Why we work this way
- Proof before promises. You see a plan before paying, and results before the next milestone.
- No hidden fees. What is in scope is written down. What is not is discussed first.
- You own it. No lock-in, no hostage accounts.
- Honesty over sales. If something will not work for you, we say so.
Frequently asked questions
Is the first call really free?
Yes. Fifteen minutes, no obligation. If we cannot help, we tell you.
Do I pay before seeing anything?
No. You see a written plan before any payment. Payment then follows the milestones agreed in writing.
What happens if I want to change something during the build?
We discuss it, agree on the impact and only then build it. Nothing is added to the bill without your approval.
Do I own the website, CRM and data?
Yes. Everything we build for you, and all your data, belongs to your business.
